Shipping & Delivery

How do I qualify for free shipping?
FREE DELIVERY ON UK ORDERS OVER £50. Order subtotal must be £50 or over after any discounts applied to qualify for free delivery.

When will my order be dispatched?
We ship orders Monday – Friday (except public holidays). Dispatch confirmation is also emailed from customer help

How long does it take for me to receive my order?
For UK orders we use Royal Mail. Therefore please allow 2-5 working days after dispatch for delivery.

How do I change my shipping address?
Please ensure you have entered the correct and full delivery address at checkout. If you have entered an incorrect address please email us at shop@lcactive.co.uk for customer help.

How do I track the status of my order?
You will receive an email to inform you that your order has been dispatched. A tracking number is attached to this email.